Shipping policy
Shipping Policy
At Go Hooked, we are committed to delivering your orders quickly and efficiently.
Order Processing
All orders are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.
Shipping & Delivery Time
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location. Delivery timelines may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at the time of checkout. We may also offer free shipping on select products or promotional campaigns.
Order Tracking
After your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor your shipment in real time.
Delivery Guidelines
- Please ensure that the shipping address and contact details provided are accurate and complete.
- GoHop will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.
- If a delivery attempt fails, the courier partner may reattempt delivery as per their policy.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please refer to our Return & Replacement Policy.
A valid unboxing video is mandatory to process any such request.
Contact Us
For any shipping-related queries or assistance, feel free to reach out to us at:
📧 info@arorasuppliers.in